Inspiration: Books and Reads Worth Your Time
My personal library of inspiration – books, essays and presentations on leading people, company culture and personal growth. Pick whatever catches your eye.
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1 min read
Resolving Conflict in Two Steps
A conflict is not about a person, but about a situation in which you feel a strong negative emotion. A practical way to prepare for it and open it so it ends in an agreement.
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4 min read
How to Assign Work So It Actually Gets Done
Goal, criteria, resources, deadline and checkpoints. A task structure that lets people know when they are done without asking you – with a practical example.
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4 min read
The Structure of a Request: How to Write an Email That Gets an Immediate Answer
What you need, why you need it and how you need to receive it. A simple structure that makes people – including your bosses – answer quickly and precisely.
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3 min read
3 Golden Rules of Communication
Three simple rules that change team discussions: nothing unsaid exists, we look for solutions rather than culprits, and for opinions rather than the truth.
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3 min read
Effort Does Not Count, Results Do
How to answer "when will it be done?" in a way that shows ownership – and what to notice as a manager when you get spam instead of an answer.
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4 min read